Services
What I do
UX Research
User interviews & online behavior analysis
We will deep dive into how customers interact with your brand on a practical, functional level, and observe how easily they can complete their tasks and meet their goals.
Source research & questionaires
It can be very beneficial to look at competitors in the market and research that has already been done. When combining this with questionnaires we can see patterns of behavior which show us where adaptations need to be made.
Product Management
Lifecycle of the product
I oversee the entire lifecycle of a product, from ideation
to launch. At every stage of a product’s journey to market I ensure quality and attention to detail.
Involving all stakeholders
To ensure that all needs are met, all stakeholders need to be involved from the outset, when the product is being shaped. Sometimes the requirements of the business don’t align easily with what the users need. In order to create a product that fulfils everyone’s requirements it is important that all departments are on board with the priorities set.
CRM Implementation
Setting up your ecosystem
I facilitate the selection, purchase, set-up, and use of your Customer Relation Management system. Everything will be connected to fully support business, sales, and marketing.
Map out your Workflow
In addition to marketing, your company’s product often travels a long way. From production to the first contact with the customer and from the final sale to delivery. As an organization, it is valuable to critically examine this process. In other words: to map out the workflow.
Contact me
If you have any questions Eline is one phone call or message away. Feel free to reach out. Here are the different contact possibilities.